Cold Express is a mobile application that provides end to end solution for air condition maintenance and repair.
My role as Usability Tester.
- Gathering information about product and users from stakeholders.
- Starting an usability study for finding problems base on heuristic evalution.
- Creating wireframes
- Creating user flow and scenarios.
- Redesign dashboard and menu.
- Deliver to Visual Designers.
- Review after final design.
Information Architecture & Testing
We found this problems:
- Access to menu is very hard.
- Change navigation from "navigation drawer" to "bottom navigation" for improve accessibility.
- Qucik access to user profile from Dashboard.
- Improve UI colors for better findability.
Usability Inspection Redesign